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Terms and Conditions

Overview

This website is operated by Swapna Jewellers. Throughout the site, the terms “we”, “us” and “our” refer to Swapna Jewellers. Swapna Jewellers offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence or have obtained consent from your minor dependents to use this site. Our products must not be used for unlawful or unauthorized purposes, and you must comply with the laws of your jurisdiction, including copyright laws, when using the Service. You are prohibited from transmitting any harmful code such as worms or viruses. Failure to abide by these Terms will lead to the immediate termination of your access to our Services.

Section 2 - General Conditions

We maintain the right to deny service to anyone at any time and for any reason. By using our services, you acknowledge that your content (excluding credit card details) may undergo unencrypted transfers, including

(a) Transmissions across different networks and

(b) Adjustments to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to replicate, copy, sell, resell, or misuse any part of our services, including access to the website or any communication channels provided, without our explicit written consent. The headings used in this agreement are for convenience only and do not restrict or alter these Terms in any way.

Section 3 - Accuracy, Completeness And Timeliness Of Information

Swapna Jewellers is not accountable for inaccuracies, incompleteness, or outdatedness of the information provided on this website. The content on this site is intended for general informational purposes and should not be solely relied upon for decision-making without consulting more reliable, accurate, complete, or timely sources of information. Any reliance on the material presented here is done at your own risk.

Please note that this website may include historical information which may not be current and is provided for reference purposes only. We reserve the right to update or modify the content on this site without prior notice, although we are not obligated to do so. It is your responsibility to stay informed about any changes made to our site.

Section 4 - Modifications To The Service And Prices

Our product prices may change without prior notice. We retain the right to modify or cease the Service (or any aspect of it) at any time without prior notice. We are not responsible to you or any third party for any changes in pricing, service suspension, or service discontinuation.

Section 5 - Products Or Services (If Applicable)

Certain products or services may be exclusively available online through the Swapna Jewellers website. These items may have limited quantities and are eligible for return or exchange only as per our Return Policy.

We have made every effort to present the colors and images of our products on the website as accurately as possible. However, please note that we cannot guarantee that your computer monitor will display the colors accurately.

Swapna Jewellers reserves the right, though is not obligated, to restrict the sale of our products or services to specific individuals, regions, or jurisdictions. This restriction may be applied on a case-by-case basis. Additionally, we reserve the right to limit the quantities of products or services offered and to modify product descriptions or pricing at any time without prior notice, at our sole discretion. We also retain the right to discontinue any product at any time. Any offers for products or services on our website are void where prohibited by law.

We do not provide a warranty that purchased products, services, information, or other materials will meet your expectations, nor do we guarantee the correction of errors in our services.

Section 6 - Accuracy Of Billing And Account Information

We have the right to decline any order placed with us. We may, at our discretion, set limits on quantities purchased per individual, household, or order. These limits could apply to orders made under the same customer account, using the same credit card, or having identical billing and/or shipping addresses. If we modify or cancel an order, we will make an effort to notify you via the email address, billing address, or phone number provided during the order placement. We reserve the right to restrict or deny orders that we believe are made by dealers, resellers, or distributors.

You agree to furnish accurate, complete, and up-to-date purchase and account information for all transactions at our store. It’s your responsibility to promptly update your account details, including email addresses, credit card numbers, and expiry dates, to facilitate smooth transactions and communication as required.

For more information, please refer to our Returns Policy.

Section 7 - Optional Tools

We may grant you access to third-party tools, but we don’t actively monitor or control these tools. You acknowledge that these tools are provided “as is” and “as available,” without any warranties or endorsements from us. We are not liable for any issues related to your use of these optional third-party tools.

Using any optional tools on the site is at your own risk and discretion. It’s important to understand and agree to the terms set by the relevant third-party provider(s).

Additionally, we may introduce new services or features on the website in the future, which will also be governed by these Terms of Service.

Section 8 - Third-party Links

The Service may provide access to content, products, and services sourced from third parties. Links to third-party websites on this site may lead to websites not affiliated with us. We do not take responsibility for the content’s accuracy, nor do we guarantee the quality of third-party materials or websites. Any transactions or engagements with third-party websites, including purchases of goods or services, are not our liability. It’s important to carefully review and understand the policies and practices of third parties before engaging in any transactions. For issues or inquiries regarding third-party products, please contact the third party directly.

Section 9 - User Comments, Feedback And Other Submissions

If you provide us with specific submissions (such as contest entries) upon our request or send creative ideas, suggestions, proposals, plans, or other materials without our request, whether through online means, email, postal mail, or otherwise (referred to collectively as “comments”), you acknowledge and agree that we have the right to, at any time and without limitation, edit, reproduce, publish, distribute, translate, and use in any medium the comments you send to us. We are not obligated to

(1) keep any comments confidential.

(2) compensate you for any comments.

(3) respond to any comments.

While we reserve the right to monitor, edit, or remove content that we deem, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or our Terms of Service, we are not obligated to do so.

You agree that your comments will not infringe upon any third-party rights, including copyrights, trademarks, privacy, personality rights, or any other personal or proprietary rights. Furthermore, your comments will not contain defamatory, unlawful, abusive, or obscene material, nor will they include any computer viruses or malware that could disrupt the operation of our Service or any associated website. You must use a valid email address, accurately represent yourself, and refrain from misleading us or third parties regarding the origin of your comments. You bear full responsibility for the accuracy of your comments. We do not assume any responsibility or liability for comments posted by you or any third party.

Section 10 - Personal Information

Your provision of personal information on the website is regulated by our Privacy Policy. To access our Privacy Policy, please click here.

Section 11 - Errors, Inaccuracies And Omissions

Sometimes, there might be mistakes, inaccuracies, or omissions in the information presented on our website or in our services. This could include errors in product descriptions, pricing, promotions, shipping charges, delivery times, and product availability. We retain the right to rectify any such errors, inaccuracies, or omissions, and to modify or cancel orders if there are inaccuracies in the information provided in our services or on our website, without prior notice (even after an order has been placed).

We are not obligated to constantly update, amend, or clarify the information presented in our services or on our website, including pricing details, unless required by law. The absence of a specified update or refresh date in our services or on our website should not be interpreted as all information being modified or updated.

Section 12 - Prohibited Uses

In addition to other restrictions outlined in the Terms of Service, you are not allowed to utilize the site or its content:

(1) For any illegal purposes;

(2) To urge others to engage in unlawful activities;

(3) To violate any national, federal, provincial, or state regulations, rules, laws, or local ordinances;

(4) To infringe upon our intellectual property rights or the rights of others;

(5) To engage in harassing, abusive, insulting, harmful, defamatory, slanderous, disparaging, intimidating, or discriminatory behavior based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(6) To provide false or deceptive information;

(7) To upload or send viruses or any other malicious code that could impact the functionality or operation of the Service or any related website, other websites, or the Internet;

(8) To gather or track others’ personal information;

(9) To engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;

(10) For any obscene or unethical purposes; or

(11) To disrupt or bypass the security measures of the Service or any related website, other websites, or the Internet. We retain the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.

Section 13 - Disclaimer Of Warranties; Limitation Of Liability

We cannot guarantee or assure that your use of our service will always be smooth, timely, secure, or error-free. The results you obtain from using the service may not always be accurate or dependable. You acknowledge that we may occasionally suspend the service for extended periods or terminate it without prior notice. By using the service, you explicitly accept that there may be times when it is unavailable, and you accept this risk entirely. The service and all products and services provided through it are offered “as is” and “as available,” unless otherwise stated by us, without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Swapna Jewellers, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any harm, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, revenue, savings, data, or replacement costs, arising from your use of the service or any products obtained through it, or for any other claim related to your use of the service or any product, including errors or omissions in content or any loss or damage resulting from the use of the service or any content (or product) provided through it, even if we have been advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability is limited to the maximum extent permitted by law.

Section 14 - Indemnification

You consent to indemnify, protect, and absolve Swapna Jewellers along with our parent company, subsidiaries, affiliates, partners, executives, managers, representatives, contractors, licensors, service providers, subcontractors, suppliers, interns, and staff from any claims or demands, including reasonable legal fees, brought forth by any third party due to your violation of these Terms of Service or the associated documents, or your infringement of any law or the rights of a third party.

Section 15 - Severability

If any part of these Terms of Service is found to be illegal, void, or unenforceable, that specific provision will still be enforced to the maximum extent allowed by law. The unenforceable portion will be considered separate from the rest of the Terms of Service, and this decision will not impact the validity or enforceability of the remaining provisions.

Section 16 - Termination

The responsibilities and debts from before the agreement ends will continue even after termination. These Terms of Service stay in effect until either you or we decide to end them. You can end these Terms of Service whenever you want by letting us know you no longer want to use our Services or when you stop using our site. If we believe you’ve violated any part of these Terms of Service, we can also end this agreement at any time without notice. In that case, you’re still responsible for any payments due up to the termination date, and we may deny you access to our Services or parts of it.

Section 17 - Entire Agreement

If we fail to exercise or enforce any right or provision of these Terms of Service, it does not waive that right or provision. These Terms of Service, along with any posted policies or operating rules on our site related to the Service, make up the complete agreement between you and us. They govern your use of the Service, replacing any previous agreements, communications, or proposals, whether oral or written, between you and us (including any earlier versions of the Terms of Service). Any uncertainties in interpreting these Terms of Service will not be used against the party who created them.

Section 18 - Governing Law

These Terms of Service and any additional agreements through which we offer Services will be regulated by and interpreted in accordance with the laws applicable to Swapna Jewellers, located at 15-8-397/1, Ramdev Complex, Feelkhana Rd, beside Aheer Plaza, Begum Bazar, Feelkhana, Hyderabad, Telangana 500012, India.

Section 19 - Changes To Terms Of Service

You can always refer to the latest Terms of Service on this page. We retain the right, at our discretion, to modify, alter, or substitute any portion of these Terms of Service by publishing updates and revisions on our website. It’s your duty to periodically review our website for any modifications. Your ongoing use or access to our website or the Service after such changes are posted indicates your acceptance of those changes.

Section 20 - Contact Information

For inquiries regarding the Terms of Service, please contact us at info@swapnajewellers.com.